Effective Date: July 2025
Last Updated: July 2025

At Stemlar Academy, we are committed to protecting the personal information of our students, families, and staff. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our educational services, whether online or in person.

 

1. What We Collect

We collect personal information directly from you when you register for courses, communicate with us, or access our learning platform. This information may include:

• Student and parent/guardian names

• Contact information (email, phone number, address)

• Student academic history and course progress

• Login credentials for our learning platform

• Payment information (if applicable)

• Emergency contact details

• Communications or feedback submitted via forms, email, or support tickets

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2. How We Use Your Information

Your information is used to:

• Enroll students in courses and track academic progress

• Communicate with students and parents about coursework, deadlines, and support

• Provide secure access to online learning platforms (e.g., LearnWorlds)

• Generate official documentation (e.g., report cards, transcripts, completion certificates)

• Respond to inquiries or technical issues

• Meet requirements set by Ontario's Ministry of Education

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3. Consent

By registering with Stemlar Academy or accessing our services, you provide consent to collect, store, and use your information as described in this policy. For students under the age of 18, a parent or legal guardian must give consent on the student's behalf.

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4. Storage and Security

We store your information securely using encrypted systems and password-protected databases. Access is restricted to authorized personnel only. We regularly review and update our security protocols to safeguard your data from unauthorized access, loss, or misuse.

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5. Sharing of Information

Stemlar Academy does not sell, rent, or trade personal information to third parties.

We may share data with:

• Government or educational bodies (as required for credit reporting or compliance)

• Technology service providers who help us manage learning tools or communication (e.g., learning platforms, secure email systems)

All third-party providers are required to comply with our privacy and security standards.

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6. Access and Updates

You have the right to access, update, or correct your personal information. To make a request, please contact hello@stemlar.com. We aim to respond to all inquiries within five business days.

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7. Retention and Deletion

We retain student records only for as long as required by law or for academic purposes (e.g., transcript issuance). Once no longer needed, your data will be securely deleted or anonymized.

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8. Policy Updates

This Privacy Policy may be updated to reflect changes in law or our operations. Any updates will be posted on our website and emailed to registered users. Continued use of our services indicates acceptance of any changes.

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Contact Us

If you have questions about this policy or how your information is used, please contact:

📧 Email: hello@stemlar.com
📍 Address: Stemlar Academy, Toronto, Ontario, Canada

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